Read [PDF] Books Delivering Happiness: A Path to

Pay brand-new employees $2,000 to quit <br /> Make customer service the responsibility of the entire company-not just a department <br /> Focus on company culture as the #1 priority <br /> Apply research from the science of happiness to running a business <br /> Help employees grow-both personally and professionally <br /> Seek to change the world <br /> Oh, and make money too . . . <br /><br /> Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in <i>Fortune</i> magazine's annual